Terms and Conditions

 Welcome to Pure Picks! 

These Terms and Conditions outline the rules and regulations for using our website and subscription service. By subscribing to or purchasing from Pure Picks, you agree to comply with these terms.

Subscription & Billing

• Pure Picks is a subscription-based service. By subscribing, you authorize us to charge your selected payment method on a recurring basis (monthly/quarterly, as applicable).
• Subscriptions automatically renew unless canceled before the next billing cycle.
• Prices are subject to change, but we will notify you in advance of any changes.

Refunds & Returns

• Due to the nature of our subscription boxes, we do not accept returns or offer refunds.
• If your box arrives damaged or with missing items, contact us within 7 days at customerservice@purepicks.com, including order details and photos of the issue.

Shipping & Delivery

• We ship within [list of locations]. Shipping times may vary based on location and carrier delays.
• Pure Picks is not responsible for shipping delays caused by external factors such as customs, weather, or carrier disruptions.

Account & Personal Information

• You are responsible for maintaining the confidentiality of your account information.
• We collect and process personal data in accordance with our Privacy Policy.

Cancellations

• Subscribers may cancel their subscription at any time through their account settings.
• Cancellations must be made before the next billing cycle to avoid being charged for the upcoming box.

Limitation of Liability

• Pure Picks is not liable for allergic reactions or other sensitivities to products included in the subscription box. Always check product ingredients before use.
• We are not responsible for third-party products, their claims, or their effectiveness.

Contact Us

For any questions or concerns, reach out to us at customerservice@purepicks.com.